Riu Sri Lanka All Inclusive

The room was lovely. The bed was large and comfortable. The AC worked well. The fridge was regularly topped up with large bottles of water and a selection of soft drinks. The room had a good balcony overlooking the sea and a space to enjoy magnificent sunsets. The staff are very friendly, hardworking and patient. There are plenty of activities throughout the day if you wish to partake; otherwise, there are three pools and a children's waterpark. As it was not peak season during my visit, there was never any problem getting a sun lounger, there was always space in the restaurant, bars and lounge area, but these can become busy when a tropical storm hits in the day. The hotel backs onto a beautiful beach which is safe to walk along; although there are some locals just beyond the hotel fencing trying to sell their goods, they weren't pushy and left me alone once I made it clear that I was not going to buy anything or book a trip. The sunset at the beach attracts many people from the hotel and surrounding properties to get those insta worthy shots!

First of all the staff were friendly and the large amount of inclusive food and beverages was more than satisfying. The buffet and cocktails were very much plentiful as well. Next the large number of properly maintained facilities and events on the resort with the very cheerful staff are another additional plus point.

Great selection of food ensured everyone had something they liked on offer from grilled fish and meats to pizzas , burgers and local curry’s. Friendly staff and quick responses to any requests we had. We were lucky to receive an upgrade on arrival which offered a great view and the room was nice and spacious compared to some others we have stayed in. Housekeeping created daily towel art which our children loved to see after a day at the pool and beach. Some areas of the hotel needed some extra attention such as the umbrellas around the pool are probably due for repair or replacement for example and on occasion we would not receive enough bath towels for our party but this was quickly solved.

There were lots of pools and lounge chairs. Good food selection, the local food choices were very tasty. Coffee bars were good. They upgraded one of our rooms so our kids could be next to our room. I felt safe. We appreciated their well stocked mini fridge. And they were able to get us a sewing kit to fix a button when we requested it.

Stayed at this hotel for 5 nights after 2 weeks touring Sri Lanka. The service was absolutely brilliant from the moment we arrived. Housekeeping was excellent and aside from servicing the rooms really well, went out of their way to check we were happy. Service in all the restaurants and bars was excellent - never had to wait for drinks and all staff were very attentive. Food in all the restaurants was also very good with a lot of choice including for myself as a vegetarian and a toddler. Rooms were well sized, clean, comfortable and with good working air conditioning and hot water. We absolutely loved our stay here and wouldn't hesitate to come back.